What is the Warmline?
The Warmline is a stigma-free, non-crisis, phone service you can call or text at 775-241-4212 to speak one-on-one with a NAMI WNV CARES operator. The Warmline is staffed by trained peers in recovery, who provide support to peers by telephone.
What Is Peer Support ?
Peers are people impacted by traumatic events around living with a mental illness. Peer support offers, respect, understanding, hope, encouragement, and acceptance through mutual experiences lived with mental illness. One peer’s struggle and strength is another peer’s inspiration that recovery is possible when we don’t feel confident. This awareness breaks the mental isolation of “negative thinking” associated with living with an illness. You are not alone in your adversity, people who are also living through this can help.
- Shows that people do recover
- Walks with people on their paths of recovery
- Provides social support to heal from the trauma of stigma through acceptance
- Compliments mental health services by offering additional support
What Does the Warmline Provide?
The Warmline provides confidential support when we want to talk to someone. The Warmline gives you a peer’s perspective on how to find support in the community by phone, text, or video. Knowing someone cares can motivate us to carry on in recovery when
there is anxiety.
Who Can Refer?
- People Living with mental illness
- Family members
- First Responders
- Law Enforcement
- Mental Health Workers